The NHSBSA Exemption Checking Service can write months after a pharmacy or dental claim. That delay is why people are shocked by a sudden pile of letters.
Responding the right way
- Find the reference at the top of the letter.
- Use the official Respond to your letter service.
- If unsure about ongoing entitlement, protect the next pickup with a PPC.
- If a PCN already arrived, follow our PCN challenge guide.